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FAQ’s
Munir Medical Complex (MMC) - Delivering exceptional healthcare with compassion, expertise, and personalized care.
FAQ
Frequently Ask Questions
Get answers to your common queries about MMC’s services, policies, and procedures. Our FAQ section addresses topics
What are your working hours and emergency services?
MMC is open Monday to Saturday, 9am-8pm. For emergencies, please call our 24/7 hotline at 0313 9393863
How do I book an appointment with a specialist?
Book online through our website or call our appointment desk at [insert number]. We offer flexible scheduling to suit your needs.
What payment options do you accept?
MMC accepts cash, credit/debit cards, and major insurance providers. Please contact us for more information on our payment plans and policies.
Do you offer emergency services?
Yes, we have a 24/7 emergency department. Call us for urgent care, and our team will respond promptly.
Can I request a specific doctor or nurse?
Yes, we will do our best to accommodate your request. Please let us know in advance so we can schedule accordingly.
Can I get a refund if I cancel my appointment?
Please contact our appointment desk for refund policies. We require 24 hours' notice for cancellations and refunds.
How long does it take to get test results?
Test results are typically available within 24-48 hours. We'll notify you when ready, and you can collect them from our reception.
Can I request a specific doctor or nurse?
Yes, we will do our best to accommodate your request. Please let us know in advance so we can schedule accordingly.
Can I bring a friend or family member with me?
Yes, we welcome support persons. Please let us know in advance so we can accommodate them comfortably.
Do you have parking available?
Yes, we have designated parking for patients. Follow the signs to our parking area, and our staff will assist if needed.
Can I get a copy of my medical records?
Yes, please contact our records department. We'll assist you with the request and provide copies within a few days.
Do you offer any health education programs?
Yes, we offer regular health seminars and workshops. Check our website for schedules, topics, and registration details.
How do I provide feedback or make a complaint?
Contact our patient relations department at [insert number]. We value your feedback and will respond promptly to any concerns.
Didn't find the answer?
Still have questions or concerns? Our dedicated team is here to help. Contact us directly and we’ll be happy to assist you further. Your health and satisfaction are our top priority